About 30 working days after receiving the payment.
Warranty Of Electric Bike
Motor: 2 years
Battery: 18 months
Controller,Charger and other electric parts: 1 year
According to your approved photos,any parts of the electric bike can be replaced during guaranteed time. If you have any problems ,do not hesitate to contact me with Trade manager. And you can write e-mail directly, It is our pleasure to help me at any time.
Changzhou Steamoon Intelligent Technology Co., Ltd. is a production, product development, design, sales set in one-scale enterprises. Products include electric bicycles, electric motorcycles, electric scooters, and others like electric skateboards. Products are exported to overseas markets: United States, Europe Italy, Germany, France, Switzerlands, Sweden, Portugal, South Korea, Australia, Malaysia and Japan and other countries and regions.
The company since its establishment has been focused on lithium battery product development and management, has always been adhering to the "leading lithium times, succeed in quality" of the enterprise mission, and strive for professional excellence. The international advanced equipment, excellent R & D personnel, within a short period of time, Steamoon develops rapidly, become the leading technical level of lithium vehicle professional production enterprises. Product applications have also made remarkable achievements in the electric vehicle industry.
1. Q: Can I get some samples?
A:We offer sample for quality check. Considering electric bike as big item with certern value,we don't offer free sample and transportation fee is not contained in sample price .
2. Q: Do you have the products in stock?
A: We do have electric bikes in stock for demestic sale,it may not suit your demand.
3. Q: What’s the delivery time?
A: It usually takes about 15-25 working days.
But the exact delivery time might be different for different orders or at different time.Once we confirmed all detail of order, we'll put all source into it.
4. Q: Can I mix different models in one container?
A: Yes, different models can be mixed in one container.
5. Q: Should we pay the high taxes?
A: We can make a low-value invoice to help you clearing Customs and avoid the taxes.
6. Do you accept Paypal ?
A: Yes, we accept Paypal. Besides, we offer bank transfer and Western Union.